PRIVACY POLICY

Personal data linked to this website comply with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of individuals with regard to the processing of personal data and the free movement of these data, LOPDGDD 3/2018 and other current legislation and regulations on data protection.

 

Who is the Data Controller?

FABARTEL 507, S.L

Tax ID: B09469594

Address: C/ Madrid, 15, 09002, Burgos, Spain

Phone: 936360608

Email: info@hotelcanalolimpic.com

 

For what purpose and why can we process your personal data?

According to the different sections of our website, we process your data for the following purposes:

1. Management of data from people who contact us through the contact form and other means indicated in the contact section. Your data will be processed to address your requests for information, questions, suggestions, or complaints. We can process your data for this purpose because we have a legitimate interest in responding to necessary communications to carry out our activity.
2. Management of data from reservations made through the enabled web section, for the fulfillment of the contracted service. We can process your data because there is a contractual relationship and a legal obligation established in Law 58/2003, of December 17, General Tax, in the Royal Decree of August 22, 1885 by which the Commercial Code is published and other applicable legislation.
3. Management of the pre-contractual relationship of the information provided in the "budget request" section. We can process your data for this purpose because there is a legitimate interest in formalizing a contract.
4. Management of sending promotions and informational newsletters. Your data will be processed to promote our activity, send you information about activities, promotions, or events organized at the Hotel and other establishments managed by Grupo Corona Hotels and that may be of interest to you. We can process your data for this purpose because you have given us your consent.

 

How long will we keep your personal data?

Your data will be kept for the time necessary to achieve the indicated purposes and, duly blocked, during the longest period of legal actions prescription, in accordance with applicable legislation.

 

Is it mandatory for you to provide us with your data?

The data provided is necessary to establish the contractual relationship, otherwise the contract/future contract cannot be concluded, nor can the corresponding invoice be issued.

 

Who will your data be communicated to?

Data from people who contact us through the contact form and other means indicated in the contact section:

1. Your data will be communicated to our data processors when necessary for the correct provision of the services contracted to them.
2. Data from people making reservations through the enabled web section, for the fulfillment of the contracted service:
1. The personal data of the customer that are necessary will be communicated to the Tax Administrations, in order to comply with the legal obligations with said Administration.
2. Data necessary for carrying out bank payments will be communicated to banking entities.
3. Data necessary for the settlement of indemnities or for the attention of claims will be communicated to insurance companies, reinsurance companies, insurance and reinsurance brokers, lawyers, solicitors, Courts, and Tribunals.
4. Your data will be communicated to our data processors when necessary for the correct provision of the services contracted to them.
3. Data from people who provide their data in the "budget request" section:
1. Your data will be communicated to our data processors when necessary for the correct provision of the services contracted to them.
4. Data from people who provide their email for the sending of promotions and informational newsletters:
1. Your data will be communicated to our data processors when necessary for the correct provision of the services contracted to them.
2. If you have given your consent, your data will be communicated to Sercotel Hotel Group for the sending of promotions and informational newsletters.

 

Will there be data transfers to third countries?

No International data transfers will be made.

 

What are your rights when you provide us with your personal data?

Access: right to obtain confirmation of whether we are processing your personal data, and if so, to know what they are, how they are used, how long they will be kept, their origin, and if they have been or will be communicated to a third party.

 

Rectification: right to request the rectification of inaccurate data and to have incomplete personal data completed.

 

Erasure: right to request the erasure of personal data when they are inadequate, excessive, or no longer necessary for the purposes for which they were collected, including the right to be forgotten.

 

Objection: right to object, in certain circumstances, to the processing of your personal data or to request that the processing be ceased.

 

Limitation of Processing: right to request, under the legally established circumstances, that your data not be processed beyond mere preservation.

 

Portability: right to receive personal data in a structured, common, and machine-readable format, and to transmit it to another controller, provided that it is technically possible.

 

Right to withdraw consent: you may withdraw your consent at any time by writing to the data controller, but the processing that has already been carried out will remain valid.

 

Where can you exercise your rights?

Requests to exercise rights must be made in writing and addressed to the following address: C/ Madrid, 15, 09002, Burgos, Spain or by email to info@hotelcanalolimpic.com, FABARTEL 507, S.L. provides models for exercising rights that can be obtained at the address indicated above. For more information: www.agpd.es.

 

Right to lodge a complaint with the Supervisory Authority?

If your rights have not been respected, you can file a complaint in writing to the Spanish Data Protection Agency at Calle Jorge Juan, 6-28001-Madrid or use the electronic headquarters: https://sedeagpd.gob. In both cases, you must accompany the relevant documentation.